Manage Orders (Admin Panel)

Twib Support team

Last Update 10 days ago

Twib also has an Order Module which includes a range of features to streamline Product and Order Management. 

In this module, the admin has full control to add new Products, Create and manage product Categories, and ensure all items are properly organized for easy access by employees. Additionally, the admin can view and manage every order placed by employees, allowing for efficient tracking, processing, and oversight of all transactions. This centralized functionality helps maintain smooth operations and supports better decision-making across the organization.

How to Add Products?

Navigate to Order Module
  • From the menu, go to the Order Module.


  • You will find the following options:


    • Product Categories

    • Products

    • Product Attributes

    • Orders

    • Sales Segment


Create Product Categories(Mandatory)

  • Click on Product Categories.

  • Create categories for products as needed.


Add Products

  • Go to the Products section.

  • Click on the grid menu.

  • Select "+ Add Products".


Enter Product Details

  • Fill in the required fields:

    • Product Name

    • SKU (Stock Keeping Unit)

    • Price

    • Any additional relevant details


Save Product

  • Click "Add".

  • The product will be added successfully.

Upload products in Bulk

Access Bulk Product Upload
  • Go to Products.

  • Click on the grid menu.


  • In the product form, click on the grid menu again.

  • Select "+ Add Products in Bulk".


Download and Edit Sample File

  • Download the sample Excel file.

  • Edit the file with your product data (e.g., name, SKU, price, etc.).


Upload the File

  • Upload the edited Excel file.


Important Note

  • Make sure to read the alert message carefully.

  • Skipping the alert may result in an unsuccessful upload.

Product Attributes

Product attributes are the characteristics that define a product, They are used to describe, compare and ultimately help shoppers choose the best product for their needs.

Access Attributes
  • From the Order Module, go to Attributes.

  • Click on the grid menu.


  • Select "Add Attributes".


Enter Attribute Details

  • Provide the Attribute Name.

  • Enter Attribute Values and select the Status.

  • Click on "+ Add More" to include multiple values.


Save Attribute

  • Click "Add" to save the attribute.

Manage Orders

TWIB offers an intuitive Order Management System that enables admins to efficiently manage and track all business orders in one place. In addition to overseeing order status and details, admins also have the ability to manually add new orders, ensuring full control and flexibility in handling sales operations.

View and Manage Orders
  • Go to the Order Module from the menu.

  • Click on Orders.


  • Filter the information as per your requirements.

  • Click Search — the matching orders will appear accordingly.

Order Management Options

From the list of orders, the Admin can:

  • View complete order details.

  • Download the order as a PDF, if needed.

  • Update logs related to the order.

  • Edit or remove any order as required.

Download Orders in Excel

  • At the bottom of the Orders page, click the Download option to export orders in Excel format.

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